PRIVACY POLICY

Last updated: 02/06/2025

  1. Introduction

Welcome to Bot-On (XCity Solutions LLC). This Privacy Policy describes how we collect, use, and protect the personal information obtained through our website, applications, and other related services (collectively, the “Service”). By accessing or using the Service, you agree to the practices and terms described in this Privacy Policy.

  1. Information We Collect
  • Registration Information:
    When you register or fill out forms on our website, we may request data such as your name, email address, phone number, or any other contact information necessary to provide the Service.
  • Usage Data:
    We may collect information about how you browse and interact with our site, including IP address, device type, operating system, cookie information, pages visited, browsing time, and other statistical data.
  • Chat Content or Interaction with Bot-On:
    If you interact with the conversational assistant (the “bot”), the messages you send and the responses you receive may be processed to improve the user experience and the quality of our AI-based tools.
  • Cookies and Similar Technologies:
    We use cookies and related technologies to gather additional information about your interactions with the site, remember your preferences, and analyze traffic. You may configure your browser to refuse cookies or to alert you when they are sent; however, some features may be limited as a result.
  1. Use of Information
  • Provide and Improve the Service:
    We use your data to offer Bot-On’s main features, including interacting with our conversational assistant, and to optimize the user experience.
  • Personalization:
    We may use certain information (for example, usage data) to personalize recommendations, content, and communications tailored to your needs.
  • Support and Communication:
    We use your contact information to respond to your inquiries, notify you of changes or updates to the Service, and provide technical assistance.
  • Internal Analysis and Development:
    We analyze usage data in aggregate (including interactions with the bot) to diagnose problems, maintain security, and improve our AI functionalities.
  • Legal Compliance:
    We may retain or share data when we believe in good faith that it is necessary to comply with legal obligations, respond to legal processes, or safeguard our rights and those of our users.
  1. Sharing and Disclosure of Information
  • Service Providers:
    We may share data with third parties that help us operate and improve the Service (e.g., hosting providers, messaging systems, AI platforms, or analytics tools). These third parties are subject to confidentiality agreements and may only use your data under our instructions.
  • Business Transfers:
    In the event of a merger, acquisition, bankruptcy, or sale of all or part of our assets, user information may be transferred to the buyer or successor as part of the transaction, subject to applicable law.
  • Legal Requirements:
    We may disclose information when required to comply with the law, a court order, legal processes, or to protect the rights, property, or safety of the Company, our users, or others.
  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless otherwise required or permitted by law (for example, tax, accounting, or legal obligations).

  1. Information Security

We implement physical, electronic, and organizational security measures to protect your data from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of internet transmission or storage is 100% secure; we cannot guarantee absolute protection of your information.

  1. User Rights

Depending on the applicable legislation, you may have the right to:

  • Access the personal information we hold about you.
  • Rectify inaccurate or outdated data.
  • Request the deletion of your personal data.
  • Object to or restrict certain types of processing.
  • Withdraw your consent at any time when processing is based on your consent.

To exercise these rights, please contact us using the information in Section 9.

  1. Children’s Privacy

The Service is not directed at minors. We do not knowingly collect information from children without parental or guardian consent. If you believe we have collected personal data from a minor, please contact us to delete that information.

  1. Contact

If you have questions about this Privacy Policy, wish to exercise any of your rights, or have concerns about the use of your data, you can reach us at:

  1. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or for legal reasons. We will post the updated version with the date of the last modification. We encourage you to periodically review this section to stay informed.

By using the Service, you confirm that you have read, understood, and accepted this Privacy Policy.